Categories
Collaberation Entrepreneurship Influence Personal development

Its above my pay grade

What does this phrase show about the person communicating?

For me it maybe a person who lacks confidence or self belief, as leadership can be demonstrated by anyone at any level. If you see an issue that needs addressing, what’s stopping you getting the right people together to discuss? Don’t be afraid to invite leaders above your grade, this applies to individual contributors and leaders at all levels. If they are interested they may attend or send a delegate.

Here is how to approach:

  1. Problem statement: Have a go at a sentence or short paragraph to frame the problem. This is the title of your invitation
  2. Also include background in the invitation: How the problem came about, what you have tried already, who have you engaged
  3. Invitation Agenda: Problem statement, background, Brainstorm of potential solutions and then pros and cons, next steps. AOB.
  4. Ensure the invite goes to all stakeholders impacted, missing someone out, may cause challenges later on, so think about all personnel impacted.
  5. On the day of the event: Ensure the attendees are comfortable that the problem statement makes sense. Tweek if needed.
  6. On the day: Brainstorming ensure that everyone contributes and that no idea is discussed or dismissed, objective is to capture all ideas.
  7. On the day: Once the brainstorm is captured, then work through pros and cons for each idea, ending with a vote on the best solution and next steps.

If you have strong views on the solution to the problem, challenge yourself to leave your attachment at the door. If you are facilitating, you need to facilitate only. If you are participating and have someone else facilitating, challenge your self to say nothing and listen. The process will take care of the outcome.

Have fun, this is how to be a leader as a individual contributor.

Categories
Personal development

Tips on working with a new boss

I am often asked how do you work successfully with my current boss. Firstly that’s a great question to ask if you are working with someone new.

Styles vary enormously and understanding from someone who knows is a great way to prepare working with a new leader. Also as my business coach says ‘never die wondering’ ask them.

Here are five key areas to focus:

1. The more senior the leader the more precious their time is. So short sharpe messages. Summarise always, if they need to know more then they will ask.

2. Never send presentations or emails longer than a few sentences. If you need their time ensure you include in the request the purpose of the presentation: to inform, instruct, inspire or decision making, also include Length of time for presentation and Q&A , when you need to present. Keep it very short and sharp.

3. Bad news or potential bad news early. Here is how to do it https://angelalovegrove.com/2021/02/28/fyi-no-action-required-escalation-possible/

4. Reliability. Know the facts and if you don’t know say so. Passing information which is unreliable will damage trust, so if you don’t know say so and find out the answer quickly.

5. Your job is to make your boss look good. Results, successful delivery of initiatives, insights are all opportunities to elevate your boss.

Most of all have fun! Hope these are helpful.

Categories
Personal development

Showing anger as a leader

Once a leader shows anger or aggression, there is no psychological safety. Trust is 0.

Rebuilding trust is a long road.

There is no place in modern leadership for anger or aggression. Compassion and focus on the person needing the help is essential to building high performance.

If I have feedback, I always ask the team member to think about what they will do differently? What will be the trigger?. I ask them to spend 0 time on ruminating the event as it is emotionally draining and unhelpful. Instead focus on the long term solution.

My tone is always curious, non judgemental and supportive of the learning. I also want to understand what the trigger is for the person, so I can help them in the future.

If you are angry as a leader, reflect on your ego because anger is a reflection of you.

Categories
Book Quotes Coaching Influence Leadership Personal development

You can learn from good and bad bosses.

You can learn from good and bad bosses. None of us are perfect, everyone deserves the best support, if there are behaviours you find offensive, call it out in private.  https://angelalovegrove.com/2020/03/04/taking-responsibility-to-how-we-get-treated/

You can help your boss and they in return will help you. Judgement is the worst human trait. https://angelalovegrove.com/2018/06/04/dont-speak-ill-of-others/

Stay always true to your values. You don’t have to compromise, you need to share what is important to you, so you can build rapport and trust. In return you need to take time to understand the pressure and behaviours that result in your boss’s behaviour. Always seek to understand before being understood, one of my favourite Dale Carnegie sayings. https://angelalovegrove.com/2020/11/24/why-dale-carnegies-how-to-win-friends-and-influence-people-is-my-all-time-favourite-book/

Personal growth occurs when we push ourselves outside our comfort zone. This is the opportunity to push yourself beyond where you have operated before.

With the open honest feedback about your bosses behaviour, you also get it back in return. This has been some of the most transformative coaching I have received in my career.

You can learn from good and bad bosses

Categories
Personal development

Book Review: Clarity & Connection yung pueblo

This book was a gift from my good friend Liz. She knows I love a spiritual read, and this book is truly inspiring. We are all on a journey, navigating and learning as we go. The book captures the essence of human struggles and gives you a calming approach to the world.

Here are the inspiring moments:

Attachment is not: having desires, goals or personal preferences. Attachment is: the mental tension you feel when you do not get exactly what you crave; its refusing to accept change or let go of control. Yoga has been a great teacher of attachment, as I age my postures are more limited, at first I fought the change, now I surrender and every now again I surprise myself.

What is real happiness? Happiness is not fulfilling every pleasure or getting every outcome you desire. Happiness is being able to enjoy life with a peaceful mind that is not constantly craving more. It is inner peace that comes with embracing change. (being). Recently listened to Jonny Wilkinson “I am” his lessons on pursuing success at the price of happiness in the her and now. https://podcasts.apple.com/au/podcast/i-am-with-jonny-wilkinson/id1610549437

Know your sources of rejuvenation: The amount of solitude you need to feel fresh again, the activities that strengthen your creativity, the people who light up your spirit. Not until I moved out of the city did I appreciate the need for solitude and being outdoors, the impact is huge and my wellbeing is the best its ever been.

How much of your inner turmoil is self-imposed? The answer is most! Caused by overthinking, not sharing vulnerabilities and holding onto beliefs that no longer serve.

your relationships improve drastically and the tension in your mind decreases significantly when you can accept people for who they are instead of fixating on how they should change in order to be more like you. I have written may blogs about my journey with judgement, the greatest lesson of life. Letting go of judgement liberates you and your ability to learn from others accelerates.

Four teachers that give free lessons: Change, Water, solitude and being. Finding a passion in surfing a decade ago, has been a liberating experience as you need to be present. I love the moment I get in the water, its almost as if the water is washing away all your tensions, what follows is a feeling of freedom and happiness. My approach to the day is transformed, no matter what challenges lay ahead I can approach with a clear head.

Thanks Liz for a great book. I could not put it down. So much wisdom in a young writer.

Categories
Personal development

Preparing for skip reviews

This is a fabulous opportunity for employees to meet your boss, and if you are a leader with managers an opportunity to meet your managers teams. If you have a boss who makes the time for these sessions, that is a bonus. I am fortunate to work for someone who does and the benefits are phenomenal.

I always get asked, what do I need to prepare? What can I say?

As an employee here is what to prepare:

1. Introduce your role if you manage a team or customers who you manage. Don’t assume he/she knows what you do or who you manage? Include any targets and achievement to target.

2. Aspirations for your career. What you are doing to prepare for the next role.

3. Top 3 things need fixing

4. Insights: what’s happening. Remember your 2 up boss may have no idea of the situations you get exposed to.

My recommendation is not to go with a presentation/deck, just well prepared speaking points. Your 2 up boss sits in so many presentations, they just want to meet you and have a conversation.

The other challenge with presenting is then you have to ensure the technology works, then you don’t get to see their facial expressions if over video. So important not to have any barriers that way you can interact and if they look puzzled, you can ask, did I explain that ok? or do you need more context or more information?

As an employee seize the opportunity and if you are a leader carrying out skip reviews, they are priceless for employee engagement, understanding the morale and culture of the teams at the next level of the organization.

Categories
Personal development

How to make it safe with your boss to give feedback

In my 40 year career I have had bosses that are uncomfortable giving me feedback when asked. The reasons are varied, but its important that you make it safe and support your leader to feel comfortable.

If you have acted defensively in the past, they will be reluctant to share feedback for fear that you will react in the same way.

Here are some tips to help you make it safe for your boss:

  1. Share what you are personally working on with your boss, so they can see you are keen to improve. Share progress on what’s working not working for you and how you are changing your approach.
  2. Share feedback from others on areas you need to focus on. Share who gave you the feedback and what you are doing to address.
  3. Once you have done the above, ask do you have any feedback for me, on areas I need to work on, or anything I have shared already.
  4. When they give you feedback, play back to them what you have heard. Then reflect and say thank you this information is priceless, I will work on this. Then share all the progress, so they can see you demonstrate the self awareness to work on improvements
  5. Use self deprecating humour to show that you don’t take yourself to seriously. May make your boss laugh.
  6. When something does not go to plan, share with your boss what happened and how you plan to turn the situation around. Bad news early

Sharing progress with your boss on your self development journey is vital to your future success and it really helps your boss feel comfortable sharing feedback and observations which are essential for growth

Categories
Book Quotes Personal development

12 Rules for life Antidote to chaos by Joran B Peterson

This book was a recommendation for all time reads. There are some absolute nougat’s, but I found parts tough going and there was one point where I was going to give up. I rarely give up reading books.

Here are the gems that resonated with me:

Rule 4: Compare yourself to who you were yesterday, not to who someone else is today.

“No matter how good you are at something, or how you rank your accomplishments, there is someone out there who makes you look incompetent”

“Compare yourself to who you were yesterday, not to who someone else is today”

Its easy to forget where you came from and what you have achieved, I take it for granted except when I am mentoring. Mentoring takes me back in time and helps me realise the skills I have learned.

Rule 8 Tell the truth or at least don’t lie

“If you say no to your boss, or your spouse, or your mother, when it needs to be said, you transform yourself into someone who can say no when it needs to be said. If you say yes when no needs to be said, however, you transform yourself into someone who can only say yes, even when it is very clearly time to say no. You have to be willing to walk away when that is the right thing to do.”

This is easier to do as you age, because your values become stronger and act as a moral compass. You also feel like you have less to lose, so you are willing to stand up for what you believe in.

“If you betray yourself, if you say untrue things, if you act out a lie, you weaken your character.”

“Sometimes someone power hungry makes a new rule at your workplace. It’s unnecessary. Its counterproductive. It’s an irritant. It removes some of the pleasure and meaning from your work, but you tell yourself it’s all right, it’s not worth complaining about. Then it happens again. But by failing to react the first time, you have trained yourself to accept such things, and shown the power-hungry types that enjoy their little displays of power, that their mind games are ok. The second time it happens, you’re a little less courageous. Your opponent, thus far unopposed, is a little bit stronger. The institution, a little more corrupt. The process of bureaucratic stagnation and oppression is underway, and you’ve unwittingly contributed, by pretending that is was OK. Why not complain? Why not take a stand? If you do, other people, equally afraid to speak up, may come to your defence.”

The other impact this has if you don’t take action, is you are perceived as a spineless leader. When you do, people are lavish with praise for taking a stance. They also reflect on their own behaviours and how they need to change. You inspire others to fight the good fight.

Rule 9 Assume that the person you are listening to might know something you don’t

“Its amazing what people will tell you if you listen. Sometimes if you listen to people they will even tell you what’s wrong with them.”

“Each person can speak up for himself only after he has first restated the ideas and feeling of the previous speaker accurately and to the speakers satisfaction.”

“She described him as the wisest living man, because he knew that what he knew was nothing.”

The more we know, the more we need to prove what we know. When we say nothing and listen, we learn more.

Thought provoking read and the words of the Stoics: all reading is expediting the learning process. So the gems I have taken away will help me on my journey of learning. We are never too old to learn

Categories
Personal development

Its easy to forget where you came from and what you have achieved. I take it for granted, except when I am mentoring. Mentoring takes me back in time and helps me realise the skills I have learned.

Angela Lovegrove

Categories
High Performing Teams Personal development

How to provide air cover for the team

Coaching a relatively new leader on how to build trust with a team. One of key areas to work on is always having the teams back.

What this means is that if you are representing the team you promote their work, telling the stories of success. When someone fails to meet your expectations the only conversation is with them. And they know that.

Over sharing those coaching conversations in the wrong context with certain leaders can having a lasting impact that can negatively influence the 2 up leaders perception of the individual. In the worst case this can be carried by the 2 up leader for years and regurgitated in conversations years after the incident occurred.

This can limit the career of the team member and if the individual finds out you have destroyed their trust.

The only exception is performance or conduct management.

Protect your team and have their back