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Coaching Mentoring Time Management

Time Management

Moving from reactive to proactive has been the key skill I have had to coach for individuals to progress in their career.

Reactive activity: Activity driven by Emails and phone calls, demand from stakeholders including customers

Proactive: developing and overall strategy, steps to achieve and setting up cadence calls. Building stakeholder relationships, focus on the projects and only check emails once or twice a day.

If you are the most productive in the morning, dont check email, allocate time for a project where we are at our peak in terms of attention and focus.

If you have worked in a customer service role where you have been responsive and reactive and then move into sales, you will need to adjust to Proactive work from mainly reactive. To make this transition look at training, reading the below book and also getting a coach.

It takes time to change behaviours but this adjustment is well worth the effort.

https://gettingthingsdone.com This is a great book to really nail your productivity.

If you are starting out in your career, learn project management skills as this will be a core skill for the Proactive time management.

Categories
Career planning Mentoring Personal development

Tips for young women starting out in their career

carreer womenIf you are career minded and want to get on, there are 5 things to start doing now, don’t leave it too late to achieve the following:

1. Sales and Finance

Both skills can lead you to a CEO role. Rarely is the top role filled from other disciplines in a business. So nailing one or the other or both, is essential is you plan on getting to the top. Sales has had a bad wrap, but it is the best place to prove yourself by delivering outstanding results.

Action: Land a sales role or finance and get exposure to the other, by working with those teams, understand what they do and how you can learn from each other.

2. Public speaking

If you are not able to hold a room, then your career will come to a screeching holt. No matter how good you are, public speaking is key.

Action: Join Toastmasters and practice practice practice

3. Mentors

Find great mentors inside and outside the business. Ask your boss to help find the person in your organisation. Outside ask your family or friends. Once you have established contact, its your responsibility to schedule the catch ups ie once a month.

Always go prepared with questions for your mentor. This is a great opportunity to seek out advice on how to deal with situations, understand what they have done to get on in their career. Most important: Be vulnerable.

Ensure you thank and acknowledge feedback. Get comfortable as you cannot get to where you are going without feedback. It’s a lifetimes work.

4. Networking

Meeting new people, making new connections, helping them with their goals, is the only way to get on in life and business. It’s also gratifying helping others and they never forget your generosity. Use every opportunity to get out and network.

A great read, to help you learn and implement great connection with others is How to win friends and influencers people by Dale Carnegie

5. Develop an opinion on whats happening in the world

Not only develop an opinion, share and challenge others. This will build confidence. You dont have to agree with anyone, be seen as holding your own views. One of the criticisms of women by senior men, is that women don’t have an opinion on whats happening in the world.

Also look at your behaviour, ie giggly girls is not how you want to be remembered.

Good luck with your ambitions, ensure you get as much support as you can and remember to let others know your plans along the way otherwise they will fill the void with wild assumptions that I can guarantee are not going to help you. As my business coach says to me ” never die wondering” in other words ask the questions and speak up!

Categories
Coaching Influence Leadership Mentoring Personal development Work life balance

Taking responsibility to how we get treated

treatmentToday I was in a coaching session with a young female I have mentored for over 6 months. She has grown so much in a short amount of time, she is also happier and equipped with skills to ensure her success. Today I asked her about how she is getting on with repair bridges that have been well and truly burned. The same question I ask her each time I see her. She had made no progress.

I asked her what was getting in the way of having the conversation. She opened up and said that it would be too painful. Do you practice forgiveness? She looked alarmed. Forgiveness is the opposite to resentful, when you let you go, the emotion and time spent feeling resentful is released into positive energy that you can use far better.

Holding on to resentment is not helpful or healthy.

It’s too painful, she repeated. I asked Why is it so painful? She replied: It was bullying and it went on for months. What did you do about it? She stopped, I did nothing, I was embarrassed. Did you speak to anyone about it? No. So you suffered not knowing what to do. Yes she replied. She went on to say I want to forget it and move on. I replied, it will happen again, I can guarantee you, so what are you going to do about it when it happens? She looked surprised and taken back. It will happen, I talked through some incidents that I had personally dealt with. As a women, certain leaders(men and women) need to assert their authority and the way they do it, is not acceptable: Humiliating, raising voices, aggressive and threatening. If they do it once they keep doing it as the boundaries have not be set properly.

These are the steps when incidents with people who put you down or harass you or raise voices and aggressive:

1. Straight after incident document verbatim what has happened including time and date.

2. Within 24 hours and when you are calm, take the person to one side in a room and not where others can hear

3. This is what you say: The incident yesterday where you said quote un quote, you made me feel inadequate and very uncomfortable. Your actions destroyed my confidence, something that is extremely fragile in women. I dont want you to ever do that again, do you understand me?

Once the accused has acknowledged and apologies. Say this is not going to be discussed ever again, this is between you and me. Lets move on. Confidentiality is critical as it rebuilds trust.

I promise you will never have another incident, with this person.

In that moment the lights came on and she said ” I own this, I can take control”. Absolutely you do! Never let anyone make you feel bad, people who do this are fundamentally insecure. There is no excuse for the behaviour, but you are responsible for setting the boundaries.