Today I was speaking to a colleague and I remembered the first time I met him on his first week with the company. Our first one on one he commented on my fearless challenges, he sensed my frustrations and wanted to know what would happen if we did not act. I was shocked at his observation and his keenness to understand the situation. He put me at ease with his calm voice. I will never forget how he made me feel and how he supported me. What surprised me the most, was how open I was with him on our first meeting.
Twelve months on I was giving him feedback and recalled that time as if it was yesterday. My reflection is what a powerful impact we can have on others. I will ne ever forget how he made me feel.
Angela Lovegrove 