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Taking responsibility to how we get treated

treatmentToday I was in a coaching session with a young female I have mentored for over 6 months. She has grown so much in a short amount of time, she is also happier and equipped with skills to ensure her success. Today I asked her about how she is getting on with repair bridges that have been well and truly burned. The same question I ask her each time I see her. She had made no progress.

I asked her what was getting in the way of having the conversation. She opened up and said that it would be too painful. Do you practice forgiveness? She looked alarmed. Forgiveness is the opposite to resentful, when you let you go, the emotion and time spent feeling resentful is released into positive energy that you can use far better.

Holding on to resentment is not helpful or healthy.

It’s too painful, she repeated. I asked Why is it so painful? She replied: It was bullying and it went on for months. What did you do about it? She stopped, I did nothing, I was embarrassed. Did you speak to anyone about it? No. So you suffered not knowing what to do. Yes she replied. She went on to say I want to forget it and move on. I replied, it will happen again, I can guarantee you, so what are you going to do about it when it happens? She looked surprised and taken back. It will happen, I talked through some incidents that I had personally dealt with. As a women, certain leaders(men and women) need to assert their authority and the way they do it, is not acceptable: Humiliating, raising voices, aggressive and threatening. If they do it once they keep doing it as the boundaries have not be set properly.

These are the steps when incidents with people who put you down or harass you or raise voices and aggressive:

1. Straight after incident document verbatim what has happened including time and date.

2. Within 24 hours and when you are calm, take the person to one side in a room and not where others can hear

3. This is what you say: The incident yesterday where you said quote un quote, you made me feel inadequate and very uncomfortable. Your actions destroyed my confidence, something that is extremely fragile in women. I dont want you to ever do that again, do you understand me?

Once the accused has acknowledged and apologies. Say this is not going to be discussed ever again, this is between you and me. Lets move on. Confidentiality is critical as it rebuilds trust.

I promise you will never have another incident, with this person.

In that moment the lights came on and she said ” I own this, I can take control”. Absolutely you do! Never let anyone make you feel bad, people who do this are fundamentally insecure. There is no excuse for the behaviour, but you are responsible for setting the boundaries.

By angelalovegrove

Angela has over 20 Years International Business Leadership experience in Technology sector working across the Financial Services, Government, Telecommunications, Construction, Mining, Consumer products, Retail, Not for Profits, Manufacturing and Health

Angela has led the setting up of technology start ups including fund raising - Quofore Europe, Asia Pacific, Masterpack Europe, Tenuteq Europe, High growth leadership Quofore Asia, Salesforce.com Australia, nbnco Business and Transformation leadership at Telstra Business NSW Australia.