Judgement is an area of development that I have been
working on for three years! My Business coach brought this poor behaviour to my attention. We all judge
another person in an instance, but what we do next with the judgement is what defines us. A few months ago I was approached by someone from our strategy team about taking on some new customer accounts. We had just been through industry alignment of our customers and it was a big change to our business. It was impractical to take on more customers for at least 3 months. My judgement had already kicked in within a few minutes of the conversation starting, but with three years of discipline I put that aside and focused on the individual.
He was clearly emotionally connected to the outcome and really was not able to listen, so I did not attempt to relay my situation. Instead I asked many questions, so I clearly understood the time he had invested, why it was a priority and what he had done to get to this point. After listening to him, I said I would go away and think about it and put together the right people to review, which I did within a week. We came to a solution. In the past I would not have followed up, as I would have seen any time vested as a waste of time. Instead we got a great outcome and I was able to coach him on his own behaviour, which he greatly appreciated and felt a whole lot better about my own behaviour. That’s a huge difference to three years ago!
What aspect of personal development are you working on? When you judge, how do you deal with it?